Frequently Asked Questions 

Technically you cannot “Kill” the virus that causes Covid-19 because it is not alive. But you can inactivate it with any of those 400-plus products on the Environmental Protection Agency (EPA)  list. The two new Lysol products claim to wipe out SARS-CoV-2 within two-minutes of contact according to research conducted by Lysol’s parent company. The results were published in the American Journal of Infection Control (AJIC).

What is the difference between Cleaning vs Disinfecting?

There is a difference between cleaning and disinfecting and being thorough means you need to do both. You cannot sanitize surfaces before you first clean. That means making surfaces free of visible soils. For example, “if your kids are at the table and have spaghetti all over, you can use Lysol thinking a miracle is going to happen”. You must get rid of the Spaghetti first. The CDC recommend cleaning with soap and water, followed by an EPA-registered disinfectant.


 Effective disinfecting also involves timing and amount. Unfortunately, there is no product on the market that kills pathogens instantaneously. The median contact time for products on the FDA’s List N is five minutes, and the range is 15 seconds to 30 minutes. The surface or object being cleaned must stay visibly wet with disinfectant for the appropriate contact time before it is clean and ready for use again. (Check out A-to-Z Cleaning guide for Covid-19).

Can I disinfect my space myself?

Absolutely yes, but not as effectively as professionals can. Disinfection is simple but it requires an expert’s precision and thoroughness to be truly effective. Viral Busters services follows an exhaustive procedure to make sure we disinfect your home or workplace as effectively as possible.

How Long will the Disinfecting and Sanitizing Service Last?

Disinfection and sanitation last until germs are re-introduced to the environment. The product we use does not continue to kill germs after it dries. As people begin to return to the space, surfaces will become re-contaminated. You should consider making Viral Busters disinfecting and sanitizing services an ongoing service, specially as the outbreak continues.

How does the service process work?

The Disinfection and Sanitation treatment process consists of three steps:

  1. Prep: Before any work begins, you will receive detailed information about how to prep your space. We will instruct you to remove plants, remove visible soiling from surfaces and more. Just before we begin work, we will have you turn off your HVAC system to ensure the proper application, coverage and contact time of our disinfection and sanitation products.

  2. Inspection and disinfection: We will inspect your space and disinfect high-touch, non-porous surfaces including (but not limited to) door handles, counters, walls, equipment, desks, and more. Depending on the surface we may use a towel to ensure proper disinfection and sanitation.

  3. Completion: Once we have finished the treatment, we will carefully remove all of our equipment and materials. The space will need to remain vacant for 5 minutes to let the disinfectant dry. Our product only requires 45 seconds of contact time, so you should be back in your space with minimal disruption.

Why do I need disinfection services?

Minimizing the risk of Corona Viruses  in your workplace or home is a top priority for all during this pandemic. Disinfection works as either a highly effective proactive, preventive measure or as a means of removing the virus from known infected areas. Viral Busters Disinfecting and Sanitation Service is a great way to help ensure your workplace or home is safe.

Why should I choose Viral Busters Disinfection and Sanitizing Services?

Our leadership, team, products, and protocols will all put your health and safety first. Our products are deemed effective by the EPA for use against SARS-CoV-2, the novel coronavirus that causes COVID-19. That is not the case for every product on the market. Our disinfection and sanitation procedures have the researched studies made on their effectiveness against the coronavirus on surfaces in your home or workspace.

Who should I contact if I am interested in Disinfecting and Sanitation Services?

You may reach us online here at the contact us page or you may call us direct at (408)500-5918.

Although the road ahead may present complex challenges, Viral Busters is ready to support our communities in navigating a changing landscape and responding to shifting demands and expectations.

We look forward to helping you stay safe in your space!